How Are We Doing?
You can always expect world-class service and selection at Lunghamer Ford. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Lunghamer Ford that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Lunghamer Ford customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.
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Mark Miller
Good customer service
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A Google User
Good service on finding my AC leak. Terrible price for repair. Lol wanted $250 for a 20yr old truck condenser I literally googled in front of the sales rep that only costs $47.76. Wanted $250 in labor to pump system down, remove 4 bolts, swap condensers, replace 4 bolts, pull vacuum, recharge system. Less than an hour of work..... Thanks but I’ll fix it myself.
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David Green
Good service on finding my AC leak. Terrible price for repair. Lol wanted $250 for a 20yr old truck condenser I literally googled in front of the sales rep that only costs $47.76. Wanted $250 in labor to pump system down, remove 4 bolts, swap condensers, replace 4 bolts, pull vacuum, recharge system. Less than an hour of work..... Thanks but I’ll fix it myself.
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Chuck Kerridge
Great job on my oil change and check the hole truck I will be going on long road trip out west 👍
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Jason Murphy
I had a terrible experience up until today. We needed to find my wife a new vehicle, and she fell in love with a Ford Explorer on the lot. It was a very frustrating situation trying to deal with the sales person who my wife first met with. There were several un-responded requests for paperwork that our credit union needed. And the kicker was today when I emailed at 9 am and requested an appointment to take delivery. When we arrived at the dealership, no one knew we were coming and the sales person left for lunch. Here’s the reason for the 4 * review…
Elisa and Collin stepped up and took care of us 100%. Without being notified that we were coming, they had the paperwork ready to be signed and within 40 minutes, they had the explorer fueled, washed and prepped for delivery. When I walked into the dealership this afternoon, I told my wife, I will never return to this dealership. Due to these two dedicated employees, I will return. Thank you Elisa and Collin!!
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Sarah Elizabeth LaDouce
I have had my car there since Friday. They have good customer service experience, but when it comes to finding the problem, updating you, or getting the car done promptly on a reasonable time for something not very complicated, it isn't very good. I was told my car was done being serviced yesterday and as soon as I sat in it and turned it on, the problem was still there. The 2 stars is for great customer service, everything else so far lacks and I am not sure if I will be returning after all of this. Good people. Questionable service. Will update my review based on how the rest of this goes, if un-touched, I stand by my statements.
Update: They finally got my rim and replaced it. It was a genuine mistake. I will consider going back here. Their services are appreciated. They found a couple more things I didn't even know about and I am happy with it. My tire light is no longer on. Thank you Signature Ford Owosso!
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Annette Frosty
Just window shopping and they have a nice selection of used SUVs.
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rod southwell
Purchased our vehicle through the Perry location. Expeditious and courteous process
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Andrew Hamlin
Randy has done a really good job getting me and my whole family taken care of in terms of getting us hooked up with a good deal. However, sometimes when you need to reach out to them later I've had to call 5 or 6 times just to talk to the finance department.
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dennis kassa
Rocky was awesome your over priced but It's what it is
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Theresa Braden
The convience of having my car picked up, serviced and returned while I was at work was fabulous! The communication prior to any additional service was clear and professional.
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Susan Asp
The people were wonderful. My only complaint is ; how long it takes to do business. I don't think it is the dealers fault, just A LOT of required paper work. Diane was especially helpful.
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Beth O'Brien
They are so busy that it was hard to get in promptly and then it took a long time due to the mechanics overload
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Rebekah Mulder
Took longer than expected but they do a great job.
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B Towner
Very Nice Experience, everyone treated me very well.
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Mike Rounds
Very nice sales people and not pushy
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Chris Smith
Was a pretty good experience. My salesman was knowledgeable and I didn't have to bicker with them on trade value. I did have to pay a dealer prep fee, which I feel is a "hidden fee" and I wasn't impressed with that. Overall I had a good experience with the sale.
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Joe George
2014 F150 Clunking in Front & Sqeeking in Rear. New Sway Bar Links and some Lithium Grease + had an alignment done.
Glen hooked me up and didn’t break the bank 👍
Thank-You !!
Joe
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Theresa Stechschulte
A great, no pressure dealership delivering the total Ford EXPERIENCE!
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Dennis Consavage
Aaron Crites was great to deal with when buying our car. He was professional, had a great sense of humor, and worked hard to ensure we had everything we needed not only before and during the sale, but afterward as well. I would highly recommend going in and talking to Aaron if you are looking for a vehicle.
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Terry Beach
Aaron Crites was wonderful!
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Ryan Drake
After choosing to drive General Motors products all my life, I decided to make a move to Ford products for several reasons. Many factors played into my decision; examples...Ford has a higher towing capacity, cabs are bigger (crew cabs) they set higher, they handle more like a truck, the cabs are quieter, and they have option differences. The moral of the story is that I got more truck with the Ford, for $110 a month cheaper than the Chevrolet. I went from a 2015 Chevrolet 1500 Z71 4x4 crew cab, to a 2018 Ford F150 4x4 Off Road crew cab. As far as the dealership goes. I dealt with Scott Iski….great guy, no pressure sales experience, didn't try to sell me something I didn't want, but did offer options. There was full disclosure throughout the process, there was no hidden fees or costs, everything was in writing and honored as written. I've had very limited experience with the service department, but it has been all positive. I would recommend the dealership as a whole, whether the Perry or Owosso location.
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Brandi Rose
After getting let down by another dealership and the truck we were really hoping to buy got sold out from under us, we decided to check out Signature Ford.
From the start everyone was so helpful! Marty and the rest of the team did a fantastic job. Listened to all of our concerns and made the deal happen! We couldn't be happier with our purchase. We will definitely be back when it time for me to get a new vehicle. Thank you for the great service!
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jacqueline machala
Although I am an employee, I was so impressed today from our service department, I just had to share...my fiances check engine light came on a few days ago (Ford truck) and Glenn squeezed it in today (without an appointment)...which is very tough to do these days... and Kevin kept my fiance informed as to what it needed and it needed several items addressed...and he was able to head north without any delay to take care of much-needed business! Thankyou guys! You take great care of all 4 of our Fords very well!!
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sydney coe
Always a good experience. Service always get me in and out real quick.
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JoAnn Mackie
Always a great experience with Randy Bailey and the Lunghamer Ford team.
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Brian Hile
Always fast, professional service. Need a good car sales person? Ask for Jackie. She is amazing!
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Rebecca Kinney
Always love coming to Lunghamer Ford to get my trucks and also get my services done. It doesn't matter which one's I go to there always so exceptional. They never disappoint.
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Rebecca Reiley
Always love coming to Lunghamer Ford to get my trucks and also get my services done. It doesn't matter which one's I go to there always so exceptional. They never disappoint.
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Kevin Garner
Always nice to me there especially the part's department
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Scott Iski
Always the best experience, and makes vehicle shopping enjoyable! If you are in the market for a vehicle I HIGHLY recommend 10/10.
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Stephanie Hilker
Amazing experience! Go see Diane. She was very knowledgeable and patient and helped me find my dream car! Great place!
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Zayden Diamond
Amazing people! Always easy to work with😁
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Flip the Script
Amazing Service from Kevin and team in Service. Only place I will take my F450
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Sarah Post
Amazing service. Truly can’t speak enough great words. Every person goes above and beyond. You really can feel how much they care. We have multiple closer dealerships and service centers but specifically drive out of our way for how great the service is.
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Kris Clone
Another fantastic experience at Signature Ford in Perry with Scott Iski!! Super pleased with the process and how easy it was! He went way beyond my expectations and found me a “unicorn” F150!! We’ll definitely be back in the future!
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gregory stinson
Arrived on time, completed recall in a timely manner, mechanic was professional.
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Cheryl Nowaczyk
As an employee of the dealership I can't say enough about what a great place it is to work. The buying experience was quick and easy and we strive to be sure our customers feel the same way!
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skylar
Awesome place. great service and prices!
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Michael Tiffany
Bart and the entire finance/sales team at Signature went above and beyond for me. They were fair, honest, and easy to work with. It’s a little bit of a drive from Lansing, but worth it.
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Teresa Babechenko
Bart Sadler and Jim Lawrence were great! It was a pleasure doing business with them. Highly recommended.
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Matthew Matson
Bart was our personal vehicle guide around the lot. He was super helpful and not pushy. Being in sales myself I walk away from pushy. Bart was awesome and talked to both my wife and I equally. Rich and Jim were super nice also. The staff there is very nice and I like the touch of having our names on a welcome board as we walked in. Glad to see that some dealers treat buyers as people and not another sale. We will be back. - the Matson’s.
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Laura Lieder
Best customer service ever! In my past experience, car buying can be tedious and frustrating. My opinion has completely changed after buying a car through Signature Ford of Perry. The owner, Angela, and her staff were helpful, honest, and I never once felt pressured. I can truly say, it was the most enjoyable experience I've ever had when buy a car. You've gained a life long customer, thank you to the entire staff!
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Jayne Dorayme
Best parts department I've been to. I will suggest this place to anyone in need of parts. I've been going there for years and the manager knows me by name and is very kind and helpful.
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Ibrahim Alh
best sales department I've seen they definitely worked very hard to get me approved and always stayed in contact for all updates and got me on the road again in no time
Thank you Ron, Jim and Collin i will definitely be back
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susan kelly
Better late then never. I bought a 2017 Ford Edge from Diane McKay last October. She picked the perfect car for me and went out of her way to help me. I rate her tops.
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Stormy Dreams
Bought an explorer from a very nice & helpful youg man. He was the only person that approached us in the past months out of at least 8 dealerships while looking for our next vehicle (including Lunghamer in Owosso)
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William Shafer
Brent is exceptional
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Angela Kozan
Brett in service was amazing. Not only does he know my mother by name but as a new customer he treated me like a life long customer. He went above and beyond to make things smooth. Great job to the mechanics my car feels brand new.
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Trish Hill
Called in and asked for a list of names of sales people, randomly picked Jackie as my previous sales person was no longer employed there...I was taken care of from beginning to end and was impressed that Jackie was able came to my workplace to go over all the details and make the "sale" happen...I am equally if not more so impressed with the quality of the Sales manager, Cheryl and how greatly she and Jackie worked to get me what I wanted..WOW what a treat to get the royal treatment as a customer by such a knowledgeable and attentive staff
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Alexander Buchholz
Came all the way from out of state to buy a car here. Staff was very friendly and helpful. They knew I was coming from out of state and had paperwork ready before I got there.
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Hannah Mrazek
Can’t say anything better than these guys were great!! The Service, the staff, the overall process buying our car here was top notch! Randy and Collin were awesome and if we need another car we’ll be back here!! Id give them 10 stars if i could!!
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Betty Richmond
Can't say enough about Lunghamer Ford called for oil change they got me in was very professional on my way love the service thanks
Betty Richmond
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Dan Patrias
Cheryl Nowaczyk was a pleasure to work with. Cheryl was very polite & answered any questions I may have had. It was a pleasure to have Cheryl as my salesperson.
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Luann
Customer Service is awesome. Had car looked at & mechanic said it was fine. Explained I would like the road noise blocked out so will be replaced on Monday. After further examination he noticed seal leaking on right front axle. Fixing that also!!
Very pleased with service!
LuAnn Handrich
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Dennis Hollenback
Dealership was grate help in getting my transit, did all they could to help me out.
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Debby Holbrook
Diane McKay, my sales lady took the time to go over the computer with me and show me details of it.
This is the second lease I have gotten with her help.
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Kris Johnson
Diane was amazing to work with! Super friendly, easy to talk to and ask questions, explained all the new bells and whistles on my new 2020 Edge very well and they gave me a great price on my trade! Great experience overall!
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Seneca Diamond
Excellent experience from start to finish! Aaron helped me get into the perfect vehicle, Denny gave me a great value for my trade, and Colin made the delivery quick and easy. Big thank you to the whole team!!
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Robert Hathon
Excellent service and sales, ask for Robert Hathon for sales.
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Alex Strand
Excellent service dept. Brent has been my advisor for close to 10 yrs now and he is as solid as they come. Highly recommended dealer. 👍
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Dave Erickson
Excellent service. Wonderful auto. Sales person Ron Rigdon is the best.
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robert batis
Excellent, very friendly and accommodating service team. Aside from being very customer friendly, the service team quickly diagnosed the issue and had us back on the road in short order. Thanks you Kevin and team for an outstanding service experience. We'd definitely come back!
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David Jeup
Extraordinary service. Delivered our vehicle and were very thorough with the vehicle orientation.
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Nikki Burke
Fast and friendly!
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brendon baad
Fast friendly service at a great price! Love their staff from sales to service. Everyone is extremely friendly and always willing to help. Would highly recommend
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Michael Middleton
Fast friendly service I got there early and they got me right in.
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Xen
Fast paced, very clean and well orientated would buy another car from them again
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Terry McKinch
Fast Super Service. Wow they were done in just a small amount of time.
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Diana Gundlach
Fast, friendly and efficient!!
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Alex Taylor
First off big thanks to the Team at Lunghamer Ford! They made the process easy to reach my goal in finding a vehicle! Always enjoy working with local companies.
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Ciera Everts
First time brand new car owners! Scott Iski went above and beyond for us. I highly recommend going to Signature Ford!
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Robert Hardy
Friendly and helpful staff. Quick service too!
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James Ellis
Friendly sales staff, awesome experience over all.
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Carolyn Pfeiffer
Friendly staff. Fast service.
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Betsy Dinehart
Friendly, knowledgeable and very patient! Recommend!!!
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Judy Page
Good experience w this dealership. Totaled my Jeep and replaced it with a 2020 Ford Escape. Great safety features on the Escape. Worked with Diane McKay and she went above my expectations and helped me make a smooth transition without spending hours at the dealership. Drove 45 minutes to bring the car to me for test drive. If your in the market for a new car give Diane a call. She’s great to work with!
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Got it done
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BRIAN NORTON
Great buying experience Randy was great to work with and would definitely recommend him for your next vehicle purchase! Upfront , honest and easy buying process great experience
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Joy Anna Chapman
Great car dealership, great service department! Love that they care and are respectful of my thoughts. I think it’s great that the service department knows me and my name!
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Daniel Kus
Great communication in a timely manner. Very much appreciated.
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Kaitlyn Welsh
Great customer service!
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Karina Perry
Great customer service, they worked with us on the price and offered great financing on a used vehicle. Aaron was genuinely helpful and made us feel like they really wanted our business. Very nicely remodeled inside, it felt very fancy but everyone was down to earth.
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Tony Rankin
Great customer service. My wife and I were in and out with our new vehicle.
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Virgil Lockhart
Great dealership great service. I can’t say enough good things about this place.
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Randy Lafontsee
Great dealership no pressure and always ready to help Randy Bailey is the best
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Joel Newhouse
Great Dealership! Nice people and quality service
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Ryan Moran
Great dealership. I worked with Aaron, who made the process of buying my new truck as simple as possible- he took care of my plates, insurance, financing etc.
If you're looking for a Ford, I would highly recommend these guys 🙏
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Andrew Watkins
Great experience at Signature Ford of Perry! Scott Iski and the team took care of us well. We live far from the dealer. Called and told him which vehicle we wanted, he had it ready to go with all the necessary paperwork when I got there and I was in and out! Took care of a few concerns I had with the vehicle as well without hesitation. I will definitely be back for the next vehicle! Thanks again!
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Randy Allar
Great experience was taken without an appointment and was in and out in a half hour. Great work and personal attention to needs. Thank you.
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Stacy Fountain
Great experience. Went to look at a vehicle that was not available due to the manager driving it home. Saved me 26k thanks sig ford the scenic drive through Perry was enjoyable as well.
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Tim G
Great experience. Excellent people to work with. We were from out of state and everything went smoothly. Special thanks to our sales guy Randy Bailey and a big shoutout to Fred for helping us get a test drive that saved our day and sold us the car. Would definitely buy with them again!
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Kelly Huff
Great guys-good timing-helpful-informative-polite
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tom costello
Great job and convenient
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Braden Triggs
Great people always friendly and a quality job A++ Thanks Adam!!
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Harry Bigler
Great people to work with and no pressure. Randy, Cathy and Cheryl work as a team to get you what you want. My second vehicle purchased here, ill be back for my next one !!
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Doug Shelton
Great people, treated us real good, would definitely recommend them.
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Edward Wiseley
Great place for maintenance on your auto or to pick up a second vehicle they worked on all my ford's and mercury
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Debbie curreli
Great place! Awesome salesmen. Got just what i wanted!
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steven smith
Great service Adam was amazing and made it all simple
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Lionel Olson
Great service and great staff
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Austin Hendrickson
Great service and super friendly staff! In and out easy peasy
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Ryan Clapper
Great service and time efficient
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Bill Friess
Great service department,good people to assist you on your needs, very friendly
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Pete Mckay
Great service department. Great sales department.
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Paul Drake
Great Service Department. Thanks Matt for getting the job done faster than expected and Ryan for saving me another trip back to the dealership by using all of your resources and finding the part I needed. You guys rock!
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Tina Carter
Great service! Couldn’t be happier
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MK Buddy
Great service!! We just bought two cars this year and have bought a lot of new ones in the previous year's great deal come and pick your car up if you need service bring you a car to have while their service in it also when you buy a new car they would deliver it right to your door sweet!
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Susan Meyer
Great service. Kind staff. Extremely satisfied with all the things they helped me and my mother with looking forward to going Thursday to get the liner and the cover…. They, are so honest and opened with everything… Never,going anywhere else…. We,lease every three years and we’re very pleased and happy we found this place, thank you Aaron and to all the managers. Very happy & honest. Can’t wait to see our pictures they took with us by the truck. Extremely happy. Thank you all so much.. We, would never go to any other Ford dealership. It’s worth the drive.
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Lisa and Mark Harless
Great Staff, good experience
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Wade Prestonise
Great to work with, Bart Sadler is a great guy. My Bronco was on order for 18 mos due to supply chain issues at Ford (no fault of dealership)and I pestered Bart regularly with questions or order changes, he was always prompt to reply and very patient with all of my questions.
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Denise Shepard
Greeted as I came in the door, was very prompt getting my service started & competed! Very friendly staff!
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Katrina Horstman
Greeted by friendly faces. Offered refreshments. Knowledgeable and gives updates on the status of my vehicle. Remembers aspects of you and your life, to give a friends/family feeling. Not just about money or rushing people through. Actually visits with you and cares.
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Dave VanderWeele
Had a great experience purchasing a new vehicle here. Angie, Cheryl, and Jen made the entire process extremely quick and painless. No games, no pressure, they listen, and are very trustworthy. Cheryl went above and beyond to find a specific vehicle at a price I could afford. Will definitely buy from again.
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Tom Ferrigan
Had an oil change service today and inquired on some warranty work. Everyone was courteous and helpful. I would reccomend them highly
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Jonathan Deck
Had to trade in a vehicle. These guys were always responsive and polite on the phone. Had a great buying experience in a relaxed environment with out pressure. Randy who sold me the car was patient, and reasonable. Buying a car can be frustrating but these guys are a class act.
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B
Hands down one of if not the best dealership I’ve been to. Place is always clean and all of the staff is friendly.
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Corey Buskell
Have had ALOT of repair work done here on my Lincoln and I will say the experience has been good
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Kevin Brock
Helped out my sister. Computer reset. Thanks to Kevin. Great employee, lucky to have him..
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Alivia Lee
Helpful and friendly service! Was referred and did not disappoint. More than helpful with explanations and what inventory they had. Was greeted as soon as I entered and everyone was such a pleasure. Will definitely be doing future business.
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David Schwark
I always get good and friendly service and they take time to answer any questions that I might have , that is what keeps me coming back
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Trista Stephens
I always have a great experience! I drive 25 minutes because of the amazing customer and vehicle service provided.
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Simone T
I always receive great service. The mechanics are efficient and polite and the waiting room has everything you need while you wait for your vehicle repair; coffee, hot chocolate for the kiddos, a television and a bathroom. And the waiting area is quiet and clean with plenty of comfy seating.
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Kristie Taphouse
I bought a 2017 Ford Escape from Sam DeGeer at Lunghamer of Perry and its AMAZING!!! It is my first new car since trading in my 2003 Ford Escape. That we bought new from Perry back in 2002 and driven first 10 years by my Mom then the last 10 by me. I use hand controls to drive so finding the right car is every hard. But Sam hooked me up and she found me the perfect car. So if you're on the hunt for a new car call up Sam DeGeer at Lunghamer of Perry.
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Vicki H
I Bought a used Ford F150 from Jon Lawless at Lunghamer in Perry , MI on Old Lansing Highway. What a great guy to work with. Jon is a very clear communicator and you feel like your talking to a close family member. Everyone I encountered at Lunghamer made me feel welcome. The price for my truck was more than fair. These guys will take care of you and listen to what you are asking for. There was no pressure!!
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Andy Beningo
I can't say enough great things about my experience at Signature Ford! I recently purchased a car from them, and it was honestly one of the best experiences at a dealership. Diane McKay was awesome- she answered all of my questions, was very helpful and even worked during her lunch! Her service was top notch- and I would gladly recommend anyone to visit this great location!
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Alexandra Johnson
I couldn’t be happier with my new car, but mostly with our salesperson Elissa. She was so patient with my indecisiveness, very down to earth, funny, helpful, and willing to go the extra mile. I almost wish I didn’t love my car so much, so I could buy another car from her sooner. Will definitely go back when we’re in need of a new car!
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Lee Potter
I don’t trust Dealerships. That being said, everything here went smooth and Kevin was in constant communication with me while my truck was in for service.
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Herobrine
I drove over an hour to work with this dealership! I had been to quite a few dealerships and didn’t get the type of interaction that I was looking for. I was blown off, and pushed to the side, and not looked at as a real buyer more times then not. I took a chance and gave Lungham Ford a call one morning because they had a Bronco that I wanted in my price range. I was treated amazing from the start of our conversation! I wasn’t “just another buyer”. The whole team there is absolutely terrific! I was able to get there after work (I get out at 5 and got there around 6:30) the next day. They stayed late and try their hardest to get me home in my new car! I wasn’t able to because all the banks were closed BUT they sure did try for me. After being disappointed I couldn’t drive my new Bronco home they offered to DELIVER it to me the next day so I didn’t have to drive back so far! They seriously went above and beyond for me and I will definitely recommend this team to everyone! THANK YOU I APPRECIATE ALL OF YOU!!
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Paige Hope
I had a great buying experience with Signature Ford of Perry! Karl was my salesman and he was amazing! He went above and beyond for my husband and I and we left feeling so happy with the Ford Explorer we purchased. We never felt pressured as you often do when buying a car. I would definitely recommend buying a car from here. We plan to return for all of our future vehicles not only for the great prices, but for the outstanding customer service.
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Karen Marble
I had a great experience with my first lease, a 2017 Escape, and wanted to continue to work with your dealership. I decided to turn my lease in early and upgrade to an Edge. Before making my final decision though I did drive another vehicle, therre was no comparison! Ford was the better car hands down! Scott, our saleman, was top notch and has been very helpful with getting my app, Ford Pass, set up. He even has called to see if I have had a chance to set up automatic starts. (I have not done that yet). I am a loyal peson and will continue to purchase my vehicle from Signature Ford!
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K
I had a wonderful experience here! I am currently leasing a 2017 Ford Escape and I love it. The sales staff were welcoming and very accommodating. I have also started using their service department and couldn’t be happier!
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Lauren
I had a wonderful experience here! I am currently leasing a 2017 Ford Escape and I love it. The sales staff were welcoming and very accommodating. I have also started using their service department and couldn’t be happier!
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Miranda Pierson
I had the pleasure of working with Marty. He was so friendly and so welcoming that it was so easy to be honest and upfront about what I wanted. He worked wonders for me.
I’ll definitely be coming back next time!!
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C Rivett
I have been a customer here for a few years. I like the sales team and also the service department. I drive from Swartz Creek to Owosso because of the good experiences here.
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Dan Zimmers
I have to say the best buying experience I have ever had. Rocky Diamond and the rest of the crew took great care of us. Honestly goes a long way. The finance manger was also great no smoke in mirrors. Just honestly thru the whole process. Thank you so much!!
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Christy Tunney
I just bought my second vehicle from Signature/Lunghamer Ford Owosso. I have had an excellent experience and service each time from salesman Randy and finance manager Colin! Colin's honesty and experience made the financing quick and efficient and so much less stressful! I highly recommend and I love my new Bronco!
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Daniel Middleton
I love my Ford F-350 Platinum Super Duty. I get all my service done on my big 4x4 Plow truck. Professional and friendly service. Knowledgeable and fast. Always get me in and out and explain all that needs attention. Even find a few things like a slashed tire on the inside from a track grazed while washing my big truck in the auto wash down the road. Could of been a horrible blowout. They saved me a nasty accident and even costly repair. Love the team at Signature Ford Lincoln.
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Deidrie Hunt
I love their vallet service. The new text to let you know what's going on is fantastic, and Kevin the service manager is AMAZING!!!!
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Mark Hall
I needed some tires for my old truck. They set me up nicely and for a fair price
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James Nicholls
I only went there to have the oil change in my son's Chevy Silverado HD. Also, rotation of the tires. They were the most friendly dealership I have been in. Everyone went out of their way to great us and ask if they could get us anything. I would go to this dealership again, without hesitation. Jim Nicholls.
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Joelle McGuire
I really appreciate the efforts of Rob and Cheryl to get me in the car I wanted.
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Amanda G
I recently purchased a 2022 Ford Explorer from Scott Iski at Lunghamer and was MORE than pleased with the experience. I originally reached out to Scott to express interest in this Explorer, but wanted some slight differences in accessories. Scott went ABOVE AND BEYOND to try to find what I was looking for. No pressure, easy to communicate with and a trade in value and sale price we were both pleased with. I highly recommend reaching out to Scott for your next vehicle purchase.
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Craig M
I researched dealers locally in Lansing but did not get the attention and/or felt like I was bothering them until I reached out to Singnture Ford in Perry. I immediately got personal attention, they answered all my questions, and were always available to help in any way. I am so impressed with the entire staff at Signature Ford. I purchased a new vehicle, they made the process fun, and delivered the vehicle to me! There is no other dealership that gives you down to earth professional attention than Signature Ford! If you are looking for no pressure, detailed information, total trust, and an amazing staff .... Signature Ford is the place to go! I'm blown away by them! Thank you Diane, Cheryl, and everyone!! Amazing!
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Louann Hinton
I was just browsing on a Saturday afternoon after business hours. Robert pulled up to talk and answer any questions as he was leaving. We talked for a bit. There was no pressure. He gave me his card. I appreciated his approach and decided if I was going to buy, it would be from him. Everything was handled very professionally and with the utmost detail. The team there is top notch - attentive, friendly, knowledgeable. I appreciated all of them.
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JS Lauerman
I was recently at Lunghammer. For some reason, I couldn’t access the link for a review, but I thought this would be a good alternative.
My impression of dealerships has been negative, because of the cost of repairs, and the impression that dealerships will do anything to make a dime, but I had a different experience.
Adam has my confidence for future repairs, if necessary. He made some recommendations with which I was happy. So far, the work that the mechanic did seems to have been done very well.
One feature of my visit that I appreciated was being able to get in promptly. I also believe that the work done had a comparable cost to what other mechanics in the area would charge.
I have had opportunity to go to Other mechanics in the area with other vehicles, and I will say that Lunghammer was much more professional than one of the other locations.
I will definitely keep them in consideration for future work.
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Billl Burke
I went to Lunghamer ford of Perry and received terrific service. Jason was great to work with. I’m very satisfied.
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Matthew Jones
I went to Signature in Perry after visiting two other dealerships for a transmission issue in my car. The other two dealers will not be named: they did a perfectly fine job but ultimately, they did not quite get the issue solved. I want to call out an employee in Signature Perry's Service department. Aaron truly gave me 5 star service. I will admit that I walked in with a lot of problems and little patience. Aaron listened to every detail of each problem that I was having. Overall, my car ended up spending about two months in the shop getting repaired. Aaron consistently called me with an update twice a week. Every time I called with questions, he was extremely patient and when he was unavailable, he always got back to me timely. I must add that the rest of the staff, including the mechanics and techs that worked my vehicle did a great job as well and were very thorough, but most of my interaction was with Aaron. He was the perfect example of how an employee should be. Thank you Signature Auto Service, and thank you Aaron. 5 stars well deserved!
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Robbie botke
I’m an employee here at the dealership but I am a customer as well. I want to say that our sales person, Randy Bailey goes above and beyond the point of sale and has been committed to helping us as we have needed service on our car. We had a scrape in the paint and a part on the back wiper break and Randy went the extra mile to make this experience painless and easy. if You need a guy to touch up/sand, paint and buff to fix a scrape in your paint look no further Their person did an awesome job. We are extremely satisfied and proud to be apart of this Ford Family and I recommend doing business here.
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Dj Howard
I’ve never had a more pleasant experience anywhere else. I had been searching for my actual dream car and, found it on their lot. I was extremely nervous and unsure of what I was going to do once the dream became a reality. Diane McKay was OUTSTANDING from the moment she reached out to me when I was simply inquiring about the car to the moment I hugged her and thanked her for all of her help after making the purchase. I drove over an hour to reach this place and, although she spent her entire Saturday with me, Diane never made me feel like I was in her way. She worked hard to make sure I was comfortable and confident in my decision to purchase the vehicle I’d wanted for so long. I am forever grateful for her and the rest of the wonderful staff at Signature Ford. Thank you guys for my 2017 Ford Fusion Sport! I love it!
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Anthony Gadson
if you have to drive 75 miles to get a car you can't do much better than Signature Ford of Perry, MI. All business, very warm and friendly staff.
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Andrew Erlewein
In June 2020 I purchased a used Jeep Cherokee from Owasso Ford. I noticed the Jeep for sale on their website for a good price, a really good price! I test drove the Jeep, immediately put in a down payment and went to pick up the car the next day. It turned it they had priced the Jeep about $2,000-$3,000 below market value (I'd been looking for a month at Jeep's so I knew that was true), but Signature Ford still honored the price and 6 months later I am still driving the Jeep that has given me no problems! I would recommend Signature Ford and Randy Bailey (sales) and Cheryl Root (finance) to anybody.
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D L
It's been a few weeks since I bought my F150 from Perry Ford. I was tied up with a very sick relative. I did how every want to leave a review . The staff at Perry was exceptional my sales person Jennifer did a great job with no pressure sales, and patiently answered all my questions. The manager was friendly and involved making sure I was happy thru the whole process. I was able to get a descent trade in value on a Jeep Liberty that needed high cost repairs. Also Jennifer called after the sale to verify I was pleased with my purchase. Great work by the folks at Perry Ford.
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Matthew Carr
I've dealt with Randy for the past few years. He's a straight to the point, low pressure sales professional. Always giving you his undivided attention and making everything go as smoothly as possible.
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Gregg Morse
I've done business with this facility for 20 years and purchased 4 trucks from them, they have great service and always stand behind it. If I feel that something isn't right they make sure I'm happy when I leave. I would recommend doing business with them
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Kevin Lawson
Jackie is a top notch sales person, very thorough. She's not a typical sales rep, she is there to service the customer and meet all of your needs.
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Sarah Ehnis
Jackie is wonderful! The gentleman who delivered my new car is very nice and helpful!
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Mark Eichorn
Jackie was our sales lady. She was a pleasure to work with and I’ll happily give her name out to anyone I know looking to purchase a Ford. She is very knowledgeable of her job, and they definitely made purchasing a vehicle a great experience. Thank you Jackie and company. We look forward to future endeavors.
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Chris Ackerman
John was great! Got a good deal on my new car and the whole team was very easy to work with.
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lawless j
Jon Lawless was a gentleman and scholar. A sales god of the highest order. He knew the product and knew what I was thinking as I was thinking it. He’s so honest I would let him kiss my wife. Colin Tack the business manager was phenomenal, just a good guy. Cheryl Nowaczyk gave me a better deal than I was expecting, paid off my trade which I thought I was buried in. Plus all around great people from service to the office staff. Top down the best dealership in Michigan
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Kathleen Briggeman
Just had the F250 in for a recall. They picked her up and dropped her off, she was back in the driveway in less than 3 hours.
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Roy Johnson
Just recently received our new Fords. After many years of leasing numerous vehicles from Ron Rigdon and Rich Freiling, we would never consider not driving the extra distance to get to this dealership. Honesty and appreciation is the way this dealership does business year after year.
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Mike Garrison
Leased a new Ford F150 and the dealership was awesome. If you want the best deal go see Randy Bailey. He treated me with the upmost respect and professionalism. He really knows his stuff and will strive to get you the best deal possible. Randy went above and beyond to get me in this new truck. Everyone at the dealership is professional and very courteous. The dealership is very clean and well kept. I will definitely be a return customer and will tell all my friends what a good experience I had at Signature Ford. Thanks
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Linda Fortin
Leased our first Truck from Lunghamer and it will not be our last !! We leased before at Lonfontain in Birch run Because it was closer to our home, but they could not even come close to matching the deal that Lughammer helped us with . We even leased a more high ended truck for less then the other place .
Sales department went above and beyond to help us to lease our dream vehicle .
Aaron our salesman was so helpful and kind And very knowledgeable. He even helped me use my points to purchase some accessories for my truck, which I was unaware of from the other dealership . Everyone at Lunghamer were absolutely wonderful . We really Appreciate Aaron taking the time to go over every detail of this truck with all the bells and whistles that came with it Definitely a 5 star and we will NEVER go anywhere else .
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Deb Neal
Long time customers of Signature Ford in Perry. We have purchased 3 vehicles from them. They do all the service on our vehicles, including oil changes and tire rotations. We even purchase our tires from them! Staff is very friendly and accommodating. They take very good care of us! I highly recommend them for sales and service
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Sandy Walsh
Love shopping here for my next new car!! Joy Tallman is the best. Brandon's not so bad either!! 😀
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Denise Balicki
Made the lease process super easy! They were understanding to my needs, delivered the vehicle. What more can you ask for. Top notch service.
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Tycho Aussie
Marty Court and his team at Signature Ford were very casual, and took our order for our truck, and helped us place the custom order for our F150. Marty also helped us find all available discounts that Ford offered, and helped us find the best financing as well. Although it took a long time to wait, and required them to convert the order to a 2022 model, the transaction was about as painless as you can ask for. The truck, in it's Atlas blue exterior and Baja tan interior is fantastic. So smooth. Martin walked us through the literally tons of features on this machine. I look forward to doing more business with Signature Ford over the coming years.
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Heidi Ragon
Marty Court has sold us 3 vehicles. He goes above and beyond for his customers to get them a great deal on a vehicle.
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Tiny Rancer
Marty Court was a pleasure to work with. I was treated great from the start and within a couple hours I had the Ford I wanted at the price I wanted with with extended bumper to bumper coverage and he got me out of Chevy I no longer got along with 😉
I will be headed to Signature Ford of Perry and calling Marty for any vehicle purchases I have moving forward.
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Jan Dreffs
Michelle in service at Perry is amazing! She works very hard at giving the best service to her customers. She always gets my car in quickly. I brought my Fusion in and the mechanics had it diagnosed and repaired in a day. Lunghamer is very fortunate to have such a great team in Perry!
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Marina Scott
Michelle is wonderful! She is a great advocate for her customers. Been going to this location for years. Never disappointed.
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keith ruby
Mobile repair was a great way to have a recall handled. Came to my worksite and finished quickly.
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Angie Altizer
My daughter and I came from out of state to purchase a used vehicle. Bart was our salesman and was very helpful and not pushy! This made for a smooth transaction. He didn’t try to take advantage of us because we were women, like so many salesmen do. He was very honest and we easily negotiated a deal. I would probably drive 4 hours again to purchase another vehicle from him. My daughter and I were very happy with this dealership and our salesman.
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Angie Dye
My daughter and I came from out of state to purchase a used vehicle. Bart was our salesman and was very helpful and not pushy! This made for a smooth transaction. He didn’t try to take advantage of us because we were women, like so many salesmen do. He was very honest and we easily negotiated a deal. I would probably drive 4 hours again to purchase another vehicle from him. My daughter and I were very happy with this dealership and our salesman.
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Mike
My daughter goes to college in Los Angeles for Toy Design and we were driving 2000 miles home to Michigan. But her car broke down in Iowa, leaving us stranded on the side of the road. The car is 20 years old and so she needed a newer one to drive back to Los Angeles for fall semester.
We had been looking around for Buick LaCrosses with CarPlay all over Michigan (and even in Indiana and Ohio) but none of them seemed right. We had test driven LaCrosse at this location before and that car really stood out to us so we came back to see it again.
The service manager came out of the building to greet us when we were looking at the car, which was really nice because most service managers stay in their office. He got us the key and let us test drive it again.
This LaCrosse has over 90,000 miles but it was so smooth to drive, everything felt brand new, and it was very clean.
We went inside to buy it and our salesman was Eddie Mishler–who was very laid back and genuine–quickly got 4% off our price. It was really nice to have a salesperson who wasn't trying to trick us or play games.
The finance manager beat our credit union's rate by 0.5%, saving us time and lowering our payment below what we budgeted.
Eddie Mishler did an excellent job getting the car to the detail shop, calling insurance, switching the plate. And he thought ahead by getting the ball rolling on tasks while we were waiting for other things to finish.
We drove the car home that afternoon...and no we didn't break down.
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Marissa Samonek
My experience was quick and painless, sales reps were helpful and patient. Bought a used truck in great condition for a great price, especially in this market!
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Mark Harbison
My good friend stopped to see us in his F-150 on his way home to the UP of Michigan and mentioned his truck was sounding like metal on metal on turns. We drove it over to Signature and although they were booked for service the entire day, we asked if it was safe to drive to UP so he could get home. The service manager took it out for a drive and then agreed it would not be safe to drive. Suggested it was probably a wheel bearing and said they would make room for it in the service for that day. They did and got him back on the road the same day. Fantastic integrity and service. With that kind of service I'm sure they also got the rest of the day's service done as well! Needless to say we were very impressed and grateful.
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jules
My mom wrote this review for me to upload: My husband and I have purchased many vehicles in our life time, but we have never dealt with such a nice, helpful, and honest dealership. From the salesman, Karl, to the finance department, and the service department, everybody has been so nice to us. They were honest throughout the entire process, doing everything in their power to help us get the car we’ve wanted. We will recommend this dealership to everybody, and will only buy cars from them in the future! :)
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Pete Mckay
My service was started on time and was completed with no problems.
The service manage and the person who did the oil change went out of there way to complete the work .
Thank you for the great job!
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Ryan Greene
My truck needed service and so I just drove in without an appointment . I was nervous because I saw they were quite busy. That did not stop Michelle H! She greeted me and got my truck in within a few minutes. She will not only give you the best customer service, she will be open, honest and very transparent. The service she gave me today was truly unparalleled. She Listened to all my needs and addressed them All at the end. You won’t regret booking a service thru her !!
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Bill Burns
My wife looked at cars back in February and the salesman took his time even though we weren't ready to buy that icy day. Ten days ago we bought an Escape from the same salesman. Signature has served my Ranger for about 7 years doing a great job each time it goes in for routine service or the bigger repair.
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bruno fabbri
Newly remodeled store. The best and cleanest used car inventory in shiawassee county. Friendly sales staff and concierge service where they pick up and or deliver your car. These guys go the extra distance. Also lots of customer parking, sparkling floors and bathrooms, free coffee. Also there is a restraunt next door if your hungry you can get a bite to eat while your car is being serviced.
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Lupita Vidal
Nice and friendly people
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John Gillespie
Nice place very helpful.
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Bob Krenke
Nice selection and fantastic service...Jon Lawless took care of a Ford Family from Wisconsin and delivered our fourth Flex to the fold. Listen up Ford...bring back the Flex...or else!
Epilogue...on the ride back to Wisconsin a minor rattle in the rear tire required a visit to the local Ford dealer. A $200+ repair was paid no questions asked by Jon Lawless less than a week later. That is how it's supposed to be done! Thanks Signature!
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Daniel Smith
Nice well stocked dealership for the currently way the vehicle market is right now.
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Ron Feher
Our salesman Randy was fantastic the process was super fast no pressure and I thought the price was extremely Fair Cheryl the finance manager presented all my options in a very professional manner and got me a super low interest rate can't say enough about the staff in my experience at this dealership!
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A Google User
Our son turned 16 of course just a few days before Christmas. So, we were searching online to find something. We came across the 2018 Ford Focus SE online, and called the next day. Scheduled a time to stop in and check the car out. The very next day we brought our son in, and with the help of Jim Gross and the wonderful team at Signature Ford Perry, we were able to surprise our son on December 24, 2019. He was in shock, and everyone did a great job at keeping it a surprise. Thank you to Billy and Cheryl for your wonderful assistance. You're all amazing!!!!
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John & Marcia Arpin
Our son turned 16 of course just a few days before Christmas. So, we were searching online to find something. We came across the 2018 Ford Focus SE online, and called the next day. Scheduled a time to stop in and check the car out. The very next day we brought our son in, and with the help of Jim Gross and the wonderful team at Signature Ford Perry, we were able to surprise our son on December 24, 2019. He was in shock, and everyone did a great job at keeping it a surprise. Thank you to Billy and Cheryl for your wonderful assistance. You're all amazing!!!!
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Aaron Mcginnis
Our third experience with Scott Iski and the process just seems to get even easier each time. He walked us through ordering our new vehicle, which was extremely simple, gave us updates on the process and to top it off the the new truck even came in early from production! It's everything we wanted and more. I highly recommend Scott Iski and look forward to many years of working with him as well as the great team they have at Siganture in Perry.
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Veso Kossev
Outstanding service!! We were in the market for a new Bronco Sport and not only did Signature have great inventory of vehicles to chose from, they also did not mark them over MSRP like many other dealers around me do currently. I ended up traveling 1200 miles to purchase from Signature Ford and drove our new Bronco Sport back home to Texas. The entire team at Signature was friendly, fun and courteous to work with. Great communication and outstanding experience with Scott Iski and the rest of the team!
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kevin james
Outstanding staff
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Rebecca Laforet
Over the past two months, I’ve visited five different Ford dealerships. Had I known how amazing the experience at Owosso was, I would’ve made them my first and only stop, not my fifth. My entire experience from start to finish was EXACTLY what customer experience is meant to be… something I personally feel our society has lost over the years. They were truly invested in securing me as a customer. The offer they extended for my trade-in was more than fair, and the discounts they were able to offer were more than reasonable. I truly walked away a happy customer and in the future I will absolutely return there for my next vehicle. I’ve already recommended their business to 2 other buys looking for new vehicles. Thank you to all the staff who made my experience wonderful! I will return!!!!
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Stephanie Reneaud
Overwhelmingly great service. Mobile unit came to my home and fixed my vehicle in my driveway. They were prompt, polite and efficient. I wouldn’t use anyone else!
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Randal Pierce
Professional friendly staff and knowledgeable about their products.
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Georgia Gregoricka
Purchased 2 vehicles from Ford! The finance guy, Colin is wonderful to work with. Our sales person was also very friendly. And the service department has always been top notch. Ryan in service always treats me good and I really appreciate how he takes time to explain the services. As a female it is refreshing to be welcomed and invited into a car dealership!
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Samantha Nesbit
Quick and easy! Friendly people!
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Brandon Riffle
Quick and painless, Diane was awesome
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Justin Million
Quick service, even picked me up at the airport.
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Dara- Bob siddock
Quick to diagnose my issues. Friendly staff that explains everything they will do.
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Elaine Bicknell
Randy Bailey was a pleasure to do business with! Overall great experience and couldn't be happier! Thank you everyone at lunghamer Ford in owosso!
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Margaret j. hills
Really nice people,treated me with courtesy and respect!!
Will continue to bring my truck here
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Jim Texas
Recently worked with salesman Martin Court for the purchase of a used Ford SUV at Lunghamer's in Perry. Absolutely delighted with the experience working with Marty and the team at Lunghamer's! Friendly, helpful service with no pressure. After purchasing vehicles online, I was hesitant to enter a dealership again, but this was by far one of the best experiences I've had buying a used vehicle. Up front pricing, great vehicle info., and excellent selection. It was worth my drive to Lunghamer's to work with Marty!
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Nick
Rockie was awesome! Wasn’t pushy and very professional! Did everything he could to make sure I was satisfied! Definitely recommend him for your next vehicle!
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Branden Kolvoord
Rockie was extremely helpful and wasn’t going to settle until he got me in my 2021 Blazer as a first time buyer this was very smooth and they worked with me to get the deal I needed. Very happy with the service.
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Gage Sweeney
Rockie was the the man, he was nice, relaxed, and hooked me up! Also want to thank Ethan for recommending me!
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Rob Zervos
Salesman Aaron and Manager Cheryl were extremely professional and helpful with the purchase of my '16 Lincoln MKZ Hybrid. They went above and beyond with my requests and GAP related issues due to refinancing after the fact. I drove over 3 hours to purchase my car and it was worth every second. I would highly recommend this dealership to everyone. Attached photo is from my road trip in Tennessee!
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Finnegan “Spook” Tucker
Scott and Jeff were extremely kind to me in buying my used 2017 Chevy Spark. I appreciated their hospitality and commitment to getting us the fairest deal possible. I would recommend this dealership to anyone looking for a friendly, thoroughly explained car purchasing experience !
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Alice Landolt
Seneca got us off to a great start on-line by saying that they could try to find us what we wanted, even if it wasn't on the lot. And that is exactly what happened. Rockie was able to find the car we were looking for, and, in the color we wanted. We are very happy with the resulting purchase.
Everyone was very pleasant, professional, and helpful.
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Wendy Strong
September 6, 2023, I purchased a used Jeep Grand Cherokee from Randy. I am a widow and this was my first vehicle purchase since my husband passed. I felt Randy went up and beyond to make my purchase as smooth as possible.
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Frank Montgomery
Service Tech support was available quickly. He was very interested in helping us with the problem. He explained what was needed, got it fixed, and we were on our way.
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Sherrie Taylor
Service was great and the staff friendly.
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Brett Freshour
Service was great, answered all my questions. Made some suggestions for future service as well.
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Raddie Maurer
Signature Ford makes buying a vehicle easy and painless. All the people working there, especially Marty who was our salesman, were very friendly and knowledgeable of their products. Marty was very patient during the Trade-in and acquisition of our new vehicle. No high pressure selling at signature Ford.
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Sherise Thacker
Signature was awesome! After having a horrible experience at another Ford dealership, we decided to drive an hour to Owosso to look at the Ranger we wanted. Bart was our salesman and was so nice to work with. It was a night and day experience from the previous dealership. Bart showed us how to synch up our phones and all the features in the Ranger. We were so glad we made the drive. The dealership was very clean and relaxed. Everyone was helpful to everyone else even if they weren’t working with us. Cheryl was also awesome in finding us the best financing deal. We will be back to Signature in the future for oil changes, and I will be bringing my car in as well even though I purchased it at another dealership. Overall a great experience. Thank you, Bart, Cheryl, and everyone at Signature!
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William White
Staff was super friendly and took care of my vehicle wonderfully.
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Kaylee Bryzelak
Staff were very friendly and very accommodating without having an appt. It was my first time taking my F-150 there. I had to get an oil change done.
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Joshua Erickson (Danger)
Stopped and looked at this beauty.
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Jon Willsmore
Stopped into Lunghamer Auto of Perry today. Very nice dealership. Met with the salesman Jon Lawless. Super nice guy and zero high pressure sales tactics. I told him what I was looking for and it was exactly what I drove away with. Got the keys to my new truck in what seemed like no time at all. Always nice to get a salesperson that you could see yourself being friends with. I’d have no hesitation going to Lunghamer to see him again for my next vehicle purchase.
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Amy
Super easy process buying my new Ford Edge! Jon Lawless was a great salesman and everyone at the dealership was nice as well. They did a couple things we asked before we bought the car and I couldn't be happier!! Thank you!!!
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Duane Richardson
Super friendly and helpful! Top notch service
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Lanny Bugg
Sure would be really convenient for you to be open Saturdays at least in the AM like it used to be.
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Deborah Harper
Tech knew wat he had to to
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Megan Grimes
Thank you Brendan Andis for making our new car purchase very enjoyable and easy! You were able to answer all of our questions, very professional and pleasant to work with!
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C G
Thank you, Jon Lawless, for helping me through the process of buying a vehicle! Very communicative, patient and helpful answering questions!
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Clint Garcia
The best car buying experience ever, they earned a life time customer! My salesman Randy Baily was the best!!!! Thanks Signature Ford!
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John McGill
The guys in the service department have done a fantastic job taking care of my EcoSport!
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Cyndy Carollo
The purchase of my new (used) car went very smoothly. There was a large selection of used cars. The staff were all friendly and professional.
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Jesse Torres
The service shop here is outstanding. Integrity, empathy, and transparency are how I would describe them. Glen, who in my opinion is a saint after having to deal with me, handled me and my problems with professionalism and understanding that went beyond the standard. Michelle also helped me and I thank you for your help,you are the best. You have earned my businesses and I highly recommend this shop as a place to take your car. 110%.
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Frank Livingston
The staff knew who I was and why I was there. I appreciated that they came back to me to let me know the repair would take longer than I expected and offered me several options to get things done.
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Ben Cook
The team they have there never let me down. Always willing to help and go out of their way. Much appreciated.
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Ahmad Owens
The whole team over at Signature Ford are extremely welcoming and knowledgeable. The overall experience could not have been any better.
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John Clark
Their Service department was very responsive and open about the whole thing, really. From what was found, what the cost would be, etc. To boot, the cost this last time was actually lower than the estimate. I would like to note here as well, for small things (airing up my tires, reattaching the engine compartment cover - being that its a ford focus, this would have sucked to get under and do myself) they do for free too. At the rate they are going, I will be a customer for life. ***EDIT***: Just got a call for review, missed the call so I figure here is as good a place as any. They still take phenomenal care of my vehicles. HOWEVER one thing that I have taken note of is getting things scheduled. Michelle is great, gets things scheduled, gives calls back in a reasonable time. BUT ****I CALL TO REACH SOMEONE**** not to get a call back 30 minutes later to schedule. I am busy, as are most during business hours. To make customers wait just to get a hold of your establishment is silly; I know first hand this only affects service, not sales... I will continue to go through the tedious process because in most cases I can answer, but it is a problem I have noticed in recent years.
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Ankur T
They come and deliver the vehicle to your door step. Now isn't that great. Sales person Jon was helpful as well. Overall a good experience.
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Rick McLaren
They did a great job everything I expected. Thank you very much.
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John Strauch
They have always done a great job with all of the service on my 2020 F250
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Michael Niemetta Puckett
They made it a good experience...
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Greg Jolliff
They picked my car up, did a full service oil change, found a part that needed to be replaced and had it back within two hours.
Thanks
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Michael Braun
They were able to diagnose the problem quickly and get it repaired all in the same day.
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Dalton Cowen
This has to be the best service I have gotten at a dealership. They gave me great care and help in a very friendly manner like I was making a deal with family. Answered any question I had, no funny business and helped me get a great deal on my new explorer. I can’t express how much I would recommend coming here for your cars.
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Mr. H.
This is mu new Ford dealership. Service and plan to purchase vehicle.
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Jerri Gurden
This is the fourth car I have bought from Randy in Owosso. I can't say enough about him! He's always professional and on point, finding the perfect car at my price. These guys (and gals) are always friendly. But most importantly, they work hard to deliver!
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Theresa Grace
This is the sixth car I purchased from signature now Lunghamer and have been happy with all of them
Also really like the service department
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Shad Robertson
This is the third vehicle we have purchased from Lunghamer/Signature. We have not had any issues with any of them. Ron and Jon made things easy when purchasing each one. Thank you for everything.
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Katherine Bettencourt
This place is amazing!! We loved working with Seneca, Diane, and Collin to purchase our new truck. They were helpful and courteous through the entire process. Thank you so much for making our experience, buying a vehicle, more enjoyable.
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julius miller
This place is great, replied immediately to my late night inquiry on a Friday night confirming that someone would followup with me first thing when they open. Followed up with me as promised. Staff was great, all of them. Scott is the man, very cool, professional, and extremely knowledgeable about the field he works in. He and Jeff expedited the trade in process and got me in the car I wanted at the price point that I requested. Couldn't have asked for a better experience in all honesty. I don't normally write reviews, but I felt obligated to share my feedback after this one. Going to the dealership normally sucks, but not this place, these guys run a tight ship and you can tell they enjoy what they do. Never caught the store managers name but he was very cool as well, great group of people.
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A N
This so far has been our best dealership experience!! We just purchased a Dodge Caravan and couldn't be happier! Salesman Aaron was really helpful. He was personable and not pushy, which we appreciated. We had to wait a bit for all the paperwork to get filled out and they invited us into a nice lounge where we could wait with our 2 little children. Aaron even sat with us a couple of times and chatted. He made the whole experience super easy n relaxing. They even showed attention to the kids. We will definitely be back, if a new vehicle is needed in the future!!
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Ashleigh Lauderdale
This was my first experience buying a vehicle here but I've used their service department several times. Everyone here is great. Randy Bailey is one of the best! I told him what I wanted and he found the perfect vehicle for me. Their finance team was extremely helpful and I was able to trade in my old vehicle without issue and get a great deal on the vehicle I've wanted for years!
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Christopher Baldwin
This week I completed my 2nd transaction through this dealership. I bought out my my lease and then ordered a new vehicle with them. They are straight forward with car deals and don’t try to nickel and dime you with fees at closing. Ron Rigdon and Colin give you great personalized service that is hard to find at many of the bigger dealers today. My family has used them as well with similar positive experiences so I’d highly recommend them and it’s worth the drive from Detroit.
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Juanita Burke
Timely & Professional!
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Tina Fleminger
Timely, courteous, and friendly.
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Greg Jollifg
Took my 2013 F150 in for some much needed maintenance. 140K miles of MI roads, it was time for some TLC. Everyone from the service advisors to the techs who worked on the truck, were very professional. I was given a very detailed description of each problem and what it would take to fix it. They had my truck for about a week and a half, which I thought for the amount of work being done and parts supply issues was a very reasonable amount of time. My favorite part was they did not try and upsell me on a bunch of B.S. They gave an honest diagnostic of the truck and fixed what needed to be fixed. My truck runs like new again! Here's to another 150K miles!!!
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Chris Angle
Vehicle was returned by dealership- great service! Car was not washed 😔 as other competitors do.
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joseph cecchini
Very fast, professional, and knowledgeable. Didn't take but an hour for oil change, tire rotation, and recall repair.
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Barbara Walker
Very friendly and good service.
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James Hein
Very friendly and helpful
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Christian Jens
Very friendly and professional. This vehicle is my first Ford, and so far I only have good things to say about both the vehicle and the dealership.
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Waldemar Lapka
Very friendly people
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steve williams
Very friendly staff, Randy met us outside as we were just arriving and was very knowledgeable about the 2015 Chevy traverse we wanted. Randy and Colin did all the paperwork to get me not only approved but with a lower interest rate than offered by other dealerships and I did check 3 other places. Lunghamer ford had a better selection, cleaner place and again very nice and friendly staff I am happy with the monthly payment and vehicle I purchased. I will return to them for my next vehicle purchase.
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richard makin
Very friendly, understood what was going on with my truck And fixed it in record time. I would recommend this place for anybody. I am very happy
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Debbie c
Very friendly. They got the job done.
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Carol Mikulka
Very good experience
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IN HIM
Very good service today. Everyone was very personable and friendly and took the time to explain things pretty thoroughly. Overall I would return there again.
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MidwesternGirlReads
Very happy with my oil change. Everyone was nice and very informative!
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Transport Girl Hustle
Very happy with my oil change. Everyone was nice and very informative!
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David Dean
Very helpful went the extra mile
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Kristie Taphouse
Very knowledgeable and super friendly. Lunghamer of Perry has great staff that are helpful and personable with great understanding of helping people find their prefect car. As well as understanding how hard it is to let go of your previous car. Lunghame values all their clients as family and it shows. I'd buy from them anytime. Thanks Lunghamer of Perry.
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Russ Conley
Very Professional, Courtesy. Very Pleased! Service qas Great!
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Jessica Clements
We absolutely loved Lunghamer Ford of Owosso! Rockie and the staff were phenomenal and so helpful in helping us find our perfect car. They answered any questions we had. Thank you for helping us!
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Carlie Seigel
we bought a 2020 Edge, was very pleased with the service of Scott! I came in without calling ahead and was greeted with professional care. Was able to reach a deal and basically had everything finalized in a matter of a couple hours.
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Andrea Mayer
We have been buying our cars from Jackie for years. We just love the awesome customer service she provides. The service department staff is also very kind and helpful it’s the only place I trust for an oil change and service! Thank you!
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Computer Bastard
We just bought our 3rd vehicle from Signature Ford in Perry. The sales and service teams are exceptional, and we always get top notch attention. Management is obviously dedicated to providing the best possible customer sales and service experience. I can comfortably give them the highest recommendation.
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janice goodrich
We purchased a Escape from Robert Hathon he was very helpful and nice to work with we will tell others and will purchase our next from lumghamer Ford in owosso,mi
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Heidi W
We purchased our Ford F-150 here a few years back and now, due to a life event, wanted to sell it back. Marty was great to work with to make this happen, with pure ease. The manager, Brian, was also fantastic. A good business with good people.
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David Howland
We wanted to say thank you to Signature Ford and Randy. The customer service was top-notch!
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Lori Davis
We went looking for a good, clean used Tahoe and found one here. Closed the deal at a good price.
Jon took good care of us to include getting us a spare time which we found missing from the vehicle after pick up.
Great service 👍🏻 Only wish the sale would have included a full tank of gas. LOL
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D W
Went to the dealership cold, didn’t know anyone or have any knowledge of the place. Marty Court was the sales associate who helped me, he was absolutely fantastic, made the whole process easy. No haggling, no hassle, just helpful and fair. Walked out with a brand new 2021 Bronco Sport, and couldn’t be happier. Jeff Hill who handles the finance documents was also very easy to work with. Go to Perry to Signature Ford and ask for Marty, it was well worth the drive from Lansing! Best pricing in the Lansing area, and great service. Thanks Signature Ford!
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Corey Wooton
We've always had good experience with Signature. Randy was our saleman. Very knowledgeable of the products and helpful. Nice to work with.
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Victor Condelee
Worked with Rocky D from Lunghamer. Him and his team provided a solid offer for my used F-150 on trade in for a Raptor. I've worked with countless dealerships in this business and Lunghamer Owosso is by far one of the best. Clean facility, great service, friendly honest professionals. I wouldn't hesitate to purchase from them again.